Your care team is always within reach.
Text Care provides 24/7 on-demand healthcare by text, secure app, phone, or video chat for you and your family. Whether you’re feeling under the weather, have an urgent medical concern, need advice on managing a chronic condition or simply have a health question and aren’t sure where to start, TextCare is here to help.
How TextCare Works
Our care team can help you with
prescriptions.
preventive care.
mental health.
primary care.
navigation.
Text Your Care Team
Your care team is just a text away — mornings, nights, weekends, and everything in between. No appointments or waiting rooms.
Help for Everyday Health
Get care for illnesses, prescriptions, ongoing conditions, questions, and those “Should I worry about this?” moments.
Personalized Care
You’ll connect with the same care team each time, so they get to know you and your health history. Care is simple, convenient, and available at no cost.
What People Are Saying
“I feel like while we’re texting that I’m communicating with a friend who’s a doctor or in the actual doctors office. I LOVE it!!!”
“I have deeply enjoyed using TextCare. Financially it’s a game changer and all the nurses and doctors are so great and quick to respond!”
“I sing your praises to coworkers and friends. Please don’t ever stop being awesome.”
“It’s literally the best thing ever. I will use it as my first step when looking for a solution to any healthcare issues that arise. I’m so grateful that this service is available!”
“Jen was wonderful when our family was sick. She went above and beyond and followed up to check on us regularly. I would highly recommend!!!”
“TextCare is amazing! They respond quickly. They follow up. I have been saved from PC visits as well as urgent care visits. Best service around!!”
“Simply the BEST!!!”
“As someone with chronic conditions, having TextCare has been life-changing. Having a medical team who knows my history just a text away gives me such peace of mind. I’ve avoided at least three ER visits this year.”
“I love this service. So easy to communicate and get things done!”
“Trish has been a godsend for our family. She remembers details about our medical history and always follows up.”
“I was able to get a same-day appointment with a dermatologist through TextCare. I’m still amazed at how easy it was. Thank you!”
“TextCare has become my first stop for any health concern. The providers are so thorough and I love that they check in days later to see how I’m feeling.”
“TextCare has completely changed how I manage my healthcare. No more waiting rooms, taking time off work, or scheduling hassles. I just text my concerns and get professional medical advice within minutes.”
“Getting refills from my PCP was always such a hassle. TextCare makes it so simple and fast. I’m beyond grateful.”
“I can’t tell you how amazing it is to have this resource. Makes healthcare so much less stressful knowing I can just send a text and get help!”
“Ashley was extremely helpful and informative. I felt like I was speaking with a friend about my health concerns!”
“Sarah has helped me through several health issues this year. It’s amazing to have someone who knows my history and genuinely cares.”
“Thank you, Dr. Wilson, for always being so thorough and caring. It feels like having a doctor in the family.”
Member Stories
Hear from those who’ve experienced the difference.
Frequently Asked Questions
FAQs
Text Care is 24/7 on-demand access to healthcare by text, secure app, phone, or video chat for you and your immediate Whether you’re feeling under the weather, have an urgent medical concern, need advice on managing a chronic condition or simply have a health question and aren’t sure where to start, TextCare can help.
Your TextCare messages are answered by our full-time clinical staff of licensed healthcare professionals. Real people. Not bots. You’ll be connected with your dedicated care team every time to ensure continuity of care.
TextCare can address a wide range of everyday health concerns, from common illnesses and minor injuries to medication questions, follow-up care, and general health guidance. Your care team can help determine next steps, provide a referral or coordinate in-person care if needed, prescribe medications when appropriate, and more.
TextCare is free to eligible employees and their immediate families. Prescriptions, labs, imaging, and in-person care may have associated costs based on your insurance.
Simply send us a text. Your dedicated TextCare number is included in the email you received from TextCare. Save the number to your contacts or download the app and message us whenever you or someone in your family needs care or has health-related questions.
TextCare is a benefit available to eligible employees provided by your employer.