Concierge

medicine, for all

Ever wish you could just text a doctor whenever you needed it? Now you can.

No App.

No Bots.

No Kidding.

Save the number. Text our board-certified medical providers when you need us, 24/7 - and get a provider response in under 5 minutes. It's that easy.

TextCare assists with:

General care, preventative check-ins, personal wellbeing and urgent care needs (aches, injuries, colds, sickness)
Pediatric wellbeing
Managing a chronic condition (diabetes, hypertension) with provider follow-up
In-person care coordination (specialists, imaging, and prescriptions)
Ordering labs and reviewing results
Prescription drug orders or refill

TextCare assists with:

General care, preventative check-ins, personal wellbeing and urgent care needs (aches, injuries, colds, sickness)
Pediatric wellbeing
Managing a chronic condition (diabetes, hypertension) with provider follow-up
In-person care coordination (specialists, imaging, and prescriptions)
Ordering labs and reviewing results
Prescription drug orders or refill

TextCare:

A win for employees.

A win for employers.

Engaged TextCare employees avoid at least $740 of medical costs annually, on average.
Boost productivity by keeping employees at work instead of the waiting room. TextCare engagements save employees 2.7 hours of time by avoiding lengthy waits and commutes.

740

engaged member annual savings

min.

provider response time

patient satisfaction rate

of patients reported avoiding an ER or urgent care visit

the utilization of traditional telehealth

of patients report text message as their preferred channel to communicate

Solutions

Common

TextCare

Inquiries:

What do I have?

Chat about symptoms, upload pictures or one-click into a video visit with a provider

Should I go to the ER?

Care coordination to avoid long waits in the Urgent Care or unnecessary, costly trips to the Emergency Room

Who should I see?

Referrals for specialist treatment to high quality, high-value local providers

How can I improve?

Control chronic conditions and access to dieticians, health coaches, and personal trainers

”The process from initiation of the medical concern to resolution was seamless. I felt in control the entire time. I reached out with my concern via text and within minutes, was offered an opportunity to speak live or via text.

Jen, the PA-C who assisted me, was empathetic, responsive, and thorough. She asked questions and asked for pictures as needed, to be able to properly diagnose the situation.

What impressed me the most is that she followed up multiple times to ensure I picked up the medication, to see if I had questions about it and to see how I was doing days later. Quite frankly, this is beyond the level of care any Primary Care Provider has given me
—AlbernieLeader, Human Resources

”You are always there when I need something and always help no matter what it is. It makes me less anxious about my health care and helps me be proactive! Thank you so much!
—TextCare Patient Feedback

Communication and

Pre-Enrollment support:

Our Customer Experience team supports your TextCare launch from start to finish.

Custom materials
Education strategy
Communication toolkits
Employee presentations

Always Ready

Let’s Talk

One-to-One

We’re here to help. To learn more about our employer healthcare solutions or become a part of our community, please contact us directly.